Privacy Policy

Welcome to the privacy policy for Wish King. This page explains what personal and technical information we collect, how we use and protect it, and the choices available to you. We take your privacy seriously and aim to be clear about how we handle data related to accounts, transactions and site activity.

Types of data we collect

We collect a range of information necessary to operate an online casino and process payments. This includes personal data you provide when you register, technical data gathered automatically when you use our services, and transactional data from deposits, bets and withdrawals.

Personal data

Personal data covers information you supply directly, such as your name, date of birth, address, email address, phone number and identity documents for verification. It also includes details required for payment processing, and any communications you send to our support team.

Technical data

Technical data is collected automatically and includes IP address, device and browser information, operating system, session logs, error reports and usage patterns. We use this information to keep the platform functioning and to detect suspicious activity.

Transactional data

Transactional data relates to your activity on the site: deposits, bets, game history, wins, losses and withdrawal records. We retain this information to comply with regulatory obligations, prevent fraud and manage your account effectively.

How we use your information

We use data to provide and improve our services, verify identity, process payments, handle customer support enquiries and prevent fraud or money laundering. Information may also be used for account security, to carry out risk assessments and to send essential service messages about your account.

Data protection practices

We store information on secure servers and use appropriate technical and organisational measures to protect your data against unauthorised access, loss or alteration. Access to personal data is restricted to staff and service providers who need it to perform their duties. Where third parties process data on our behalf, we require them to maintain comparable protection standards.

Cookies and tracking technologies

We use cookies and similar technologies to make the site work, remember preferences and understand how users interact with our services. Some cookies are essential for functionality, while others are used to improve performance or to provide analytics. You can manage cookie preferences through your browser settings or the cookie control tools available on the site.

User rights

You have rights in relation to your personal data, including the right to request access, correction and restriction of processing where applicable. You may also object to certain processing activities and request that we provide a portable copy of your data in a commonly used format.

Access, correction and deletion

To request access to, correction of or deletion of your personal data, contact our support team. We will verify your identity before responding and will explain any reasons we cannot comply with a request, for example where retention is required to meet legal or regulatory obligations.

Information sharing and third parties

We share data with payment providers, identity verification services, fraud prevention partners and other third-party suppliers who support our operations. We may also disclose information if required by law or to protect legitimate interests such as preventing abuse. All third-party recipients are subject to contractual controls on how they may use your data.

Privacy policy updates

We may update this policy from time to time. Material changes will be notified on the site or by email where we hold your contact details. For questions or data requests please contact [email protected].